Who We Are

At CXC, we dive deep into your customer’s journey to help you create meaningful, lasting connections that drive real growth.

A warm, inviting office space where a small team is engaged in a lively discussion around customer feedback charts.
A warm, inviting office space where a small team is engaged in a lively discussion around customer feedback charts.

100+

15

Full CX Audits

Consultations

Our Services

Helping you craft customer journeys that truly resonate.

Experience Audit
Consultant reviewing customer feedback charts in a bright office.
Consultant reviewing customer feedback charts in a bright office.

We analyze every touchpoint to reveal hidden opportunities.

Team brainstorming session with sticky notes and laptops.
Team brainstorming session with sticky notes and laptops.
Close-up of hands sketching customer journey maps on paper.
Close-up of hands sketching customer journey maps on paper.
Strategy Design

Tailored plans that align your goals with customer needs.

Ongoing support to keep your customer experience evolving.

Continuous Care

Feedback

What our clients say about empathia

CXC transformed our customer approach, revealing insights we never noticed before. Their audit was thorough and eye-opening.

Lara M.
Portrait of a smiling professional woman in a modern office setting.
Portrait of a smiling professional woman in a modern office setting.

Prague CZ

Thanks to CXC’s consultation, our customer satisfaction scores have improved dramatically. Their team truly understands the customer journey.

Photo of a confident man in business casual attire standing in front of a city skyline.
Photo of a confident man in business casual attire standing in front of a city skyline.
Raj P.

Budapest HU

★★★★★
★★★★★