Who We Are
CXC is a customer experience consulting and auditing firm built for organizations that take CX seriously. We combine strategic insight with deep technical expertise in contact center operations, automation, and AI to deliver measurable impact.
With hands-on experience across multiple markets and industries, we bridge the gap between business goals and real-world execution—helping companies turn complex CX challenges into clear, scalable solutions.
100+
15
Full CX Audits
Consultations
Our Services
Turning customer experience into measurable business performance.
CX / CC Audit (Technical)
We analyze your full customer experience ecosystem—from contact center platforms to workflows and integrations—to uncover inefficiencies, risks, and immediate optimization opportunities.
CX Strategy & Consultation
We design actionable CX strategies aligned with your business goals, combining journey mapping, channel optimization, and automation to create scalable impact.
CX is never static. We provide ongoing support, performance monitoring, and iterative improvements to ensure your customer experience evolves with your business.
Continuous Optimization & Support
Feedback
What our clients say about CXC
CXC transformed our customer approach, revealing insights we never noticed before. Their audit was thorough and eye-opening.
Lara M.
Prague CZ
Thanks to CXC’s consultation, our customer satisfaction scores have improved dramatically. Their team truly understands the customer journey.
Raj P.
Budapest HU